What We Collect and Why We Hold It
When you register, we collect your name, contact details and account credentials. When you fund your account through JazzCash, Easypaisa or Raast, we record the transaction reference, amount and wallet identifier linked to that payment — enough to match your deposit to your account and process
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any withdrawal you request. We do not store your full wallet PIN or bank login. Device data such as your mobile operating system, browser type and IP address are logged automatically to protect your account from unauthorised access. We keep this data for as long as
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your account is active and for the period required to meet any applicable legal obligation in your jurisdiction. After that window closes, records are deleted or anonymised. We do not sell your personal data to marketing companies. Third-party payment processors handling JazzCash, Easypaisa and Raast transfers
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receive only what is necessary to complete the transaction. Where local law in Pakistan restricts certain data processing activities, we follow those requirements. If you have questions about what we hold on you, contact our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.